Under Subscriptions, click Google Workspace.If your Google Workspace subscription is attached to a cover page, Website, or Commerce store: Option 1 - Cancel your account with Squarespace Option 2 - Disable auto-renew to let your account expire at the end of the billing cycle.Option 1 - Cancel your Google Workspace account with Squarespace immediately.Cancel your accountĪfter reading the information above, choose from the two options for canceling your Google Workspace service with Squarespace and transferring your account to Google: You have until the end of your current billing cycle to set up your billing information with Google.įor more information about moving your Google Workspace from Squarespace to Google, visit Google's documentation. Your Google Workspace account stays active with Google until the end of your current billing cycle, unless you cancel during the 15-day renewal window.If you receive a refund, you'll get a 30-day grace period to set up billing directly with Google. You'll only receive a refund if you cancel or disable auto-renew during the 15-day renewal window, but not after an initial signup payment or after the 15-day renewal window.At that time, Google charges you for all users you have in your Google Workspace account. Adding a new user starts a billing relationship with Google. You'll only lose the remainder of your free offer if you add new users to your Google Workspace account before your renewal date. If you cancel any time during the first year of your subscription, you keep the offer. In most cases, you can keep your free year offer.Removing users doesn't change your renewal date. This date only changes if you add new users before your renewal date. It's the same date you started your Google Workspace subscription in Squarespace. Your Google Workspace account converts to a 30-day trial with Google ensure you add your billing information in GoogleĪfter you cancel your annual Google Workspace account:.You’ll forfeit the free year offer included with an upgrade to a Business or Commerce plan.You won't receive a refund for more details, visit Refund policies.Reinstate Google Workspace service for this domain through SquarespaceĪfter you cancel your monthly Google Workspace account:.Redeem the free year offer on another domain.After you cancel your Google Workspace account with us, we'll transfer your account to Google, then you can transfer the account to an approved reseller. Note: You can't transfer your Google Workspace account directly from Squarespace to another Google Workspace reseller. Since we're a reseller of Google Workspace, canceling in Squarespace and transferring to Google effectively ends our connection to the Google Workspace account. ![]() Google may also refer to this process as ending the reseller relationship. Canceling your Google Workspace with Squarespace automatically transfers it to Google, where you can reestablish billing if you want to continue using Google Workspace. In Squarespace, canceling your Google Workspace account and transferring to Google are the same process. In some cases, you may want to manage billing for your Google Workspace account with Google directly rather than managing the billing through your Squarespace site. Contact us, or visit Troubleshooting Google Workspace. We can resolve any issues with Google Workspace and ensure you’re set up for success with email. Instead, your account will transfer to Google and can't be transferred back to us. Canceling won’t allow you to start over to solve the problem, and you won't be able to reinstate Google Workspace service on your domain through Squarespace. ![]() If you’re having trouble with setup, please don’t cancel. Tip: To remove a single email address (user) without deleting your account, visit Deleting a Google Workspace user. Go to the next section for important details. We strongly recommend contacting us first. ![]() ![]() Note: Please don’t cancel if you’re having trouble with setup. We’ll no longer bill you for Google Workspace. At that point, you can continue service with Google or completely cancel your account through your Google Workspace Admin Console. If you cancel your Google Workspace (previously G Suite) service with Squarespace, we’ll transfer your Google Workspace account to Google.
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